Meta, the parent company of Facebook, is testing its large language model (LLM) powered chatbot across several platforms: WhatsApp, Instagram, and Messenger. Initial trials are underway in India and parts of Africa, indicating Meta's strategy to leverage its user base in these regions to refine its AI offerings. This move could ultimately translate to enhanced customer service tools and conversational commerce experiences for businesses on these platforms. |
Key Highlights: |
Platforms: Testing across WhatsApp, Instagram, and Messenger. |
Focus on Growth Markets: Initial rollout in India and Africa suggests a focus on user-rich regions. |
AI Chatbot Development: Meta is using these trials to further develop its chatbot capabilities powered by large language models. This could lead to AI-powered assistants for businesses on these platforms. |
Meta Tests AI Chatbot Across WhatsApp, Instagram, and Messenger
2024-04-23
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